General Troubleshooting

8 articles

Missing Dimensions

Why does Amazon need the dimensions of a product? Amazon needs dimensions for all products in its catalog to ensure it’s compliant with safety and hazmat regulations, ensure size for proper FBA wareh…

Updated 6 months ago by Travis R

SellerSKU is invalid. Reason: Values cannot exceed 40 bytes

Your seller sku is also known as your MSKU or Merchant Sku. This is the unique sku YOU assign to any product you are going to send into Amazon to be sold on their marketplace. You can read a cool art…

Updated 2 years ago by Travis R

Hazmat Restrictions

Dangerous goods (also called Hazmat) are substances or materials that might pose a risk while storing, handling, or transporting because they contain flammable, pressurized, corrosive, or otherwise h…

Updated 2 years ago by Travis R

What are Split Shipments?

Unfortunately, split shipments is a thing and that thing happens often. Amazon will often force sellers to send items to many different warehouses based on the geographical and historical sales of an…

Updated 2 years ago by Travis R

Common Error Messages

List of possible Amazon or AccelerList errors. Included here is a list of common error messages Amazon might return through us or error messages that could be generated on our side of the application…

Updated 2 years ago by Travis R

Stranded Inventory

Amazon will send any inbound product or listings straight into what they call stranded inventory if there is anything wrong with the following: Product. Listings. Your Account. When we get support ti…

Updated 2 years ago by Travis R

Find Batch errors via Processing Reports

There often can be several instances where you will submit a batch to Seller Central from AccelerList and some, not all, of your items will make it onto Amazon within your account. There a too many r…

Updated 2 years ago by Travis R

MWS API Limitations

AccelerList, and all other 3rd party services, communicate with Amazon through Merchant Web Services (MWS) Application Programming Interface (API). There are some limitations to the information Amazo…

Updated 2 years ago by Travis R